Questions members may naturally ask.

Build gives you structure for 16 weeks with a clear curriculum, specialist support and defined progression. Companion is ongoing, flexible support from Lara that adapts to your life.

Build brings together a structured 16-week programme, personalised Strength & Mobility support, a Health & Progress Review, O.R.S hydration support and everyday support from Lara. You will also have guidance across nutrition, movement, hydration and mindset throughout your 16 weeks.

Companion gives you ongoing personalised support from Lara, including help with food, hydration, movement and everyday routines. Where you choose to connect supported health data, Lara can also use that context to help recognise useful patterns over time. There is no fixed programme or end date.

Yes. Build follows a clear 16-week structure, but your experience is shaped around your starting point, goals and everyday life. Your Strength & Mobility plan is personalised following your consultation, while Lara uses your onboarding, conversations and progress to make her support more relevant to you.

Yes. Your account and your history with Lara carry forward, so you do not need to begin again.

No. It is designed as an ongoing membership that evolves as your goals, habits and lifestyle change.

Build has a defined end point, with your final weeks focused on maintaining progress independently. You can continue on your own or move to Companion if you would like ongoing support from Lara.

No. Lara stays within defined lifestyle-support boundaries and signposts you to appropriate support where medical or urgent help is needed.

You can choose to connect supported health data, helping Ekaaro recognise useful patterns across areas such as activity, sleep and progress. You are always in control of what you choose to connect.

No. Your Strength & Mobility plan is shaped around your starting point, available equipment and where you prefer to move, including at home.

Your Strength & Mobility plan is delivered through Everfit, a secure coaching platform used by health and fitness professionals worldwide.

A dedicated conversation with a healthcare professional during Build to reflect on progress, explore barriers and clarify sensible next steps. It does not replace your GP, diagnose or prescribe.

Build includes four tubes of O.R.S Sport hydration tablets, together with practical guidance to help you understand your hydration needs and build habits that work for you.

Your answers will be assessed to make sure Build appears appropriate for you. If it is, you will be able to continue to payment and onboarding. If another route seems more appropriate, we will explain the next step.

Yes. Klarna is available as an option at checkout for eligible UK customers.

Yes. Companion is a monthly membership with no fixed programme end date. You can cancel in line with the membership terms, and your membership will remain active until the end of your current billing period.

Yes. Your conversations and connected health information are kept private and secure, and never sold. See our Privacy Policy for detail.